opgg Privacy Policy

This page describes what we collect when you use opgg and how we keep that data protected. We at opgg take data security seriously. When you create an account, deposit funds, or engage with our sportsbook, live-dealer tables, slots, or esports markets, you share certain information with us. We are transparent about what we collect and how we use it.

Our opgg platform processes personal data to deliver your account, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, Mandini, local payment, and online payment, verify your identity, and provide customer support. We also use data to prevent fraud and comply with local regulations where we operate. Your data is held securely and shared only with trusted partners who help us run the platform.

This privacy policy outlines the categories of information we collect, how we use it, whom we share it with, and your rights regarding your data. By using opgg, you acknowledge that you have read this policy. We update this policy from time to time; your continued use indicates acceptance of the updated version.

What Data We Collect on opgg

Account and Identity Information

We collect your email address, chosen password, full name, date of birth, and contact details when you open an opgg account. We also ask for identity verification — typically a photo ID, government-issued identification, or equivalent proof. We store these details securely to verify your identity before we allow withdrawals. We are required by local regulations in supported jurisdictions to collect and verify identity information.

Our verification process helps us prevent fraud, money laundering, and unauthorized account access. When you complete identity verification, we may retain your identity documents (scanned copies) for compliance purposes. You can request deletion of your identity documents after a reasonable retention period, subject to our legal obligations.

Payment and Financial Data

When you deposit funds into your opgg account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet, we collect transaction details including payment method, amount, date, and time. We do not store your full payment credentials (e.g., complete bank account numbers or card details) — these are held by our payment processors. We retain transaction records to reconcile your account balance, process withdrawals, and comply with financial reporting requirements.

Our opgg platform keeps a complete transaction history visible in your account dashboard. You can review all deposits, stakes, settlements, and withdrawals at any time. We use this data to prevent fraud and to provide customer support if disputes arise.

Account data

Email, password hash, name, date of birth, contact information

Identity verification

Scanned ID documents, verification status, verification date

Transaction data

Deposits, withdrawals, payment method, amounts, settlement status

Gaming activity

Sportsbook bets, live-dealer sessions, slot plays, esports markets, account balance

Platform Usage and Technical Data

We collect technical information about how you use opgg — your IP address, browser type, device type (Android, iOS, desktop), operating system, and approximate location based on IP geolocation. We also track which pages you visit, which games you access, and how long you spend on different sections. This helps us maintain platform performance, detect abuse, and improve our services.

We use cookies and similar tracking technologies to remember your login status, language preference, and betting history. You can manage cookie settings in your browser; however, disabling cookies may limit your ability to use opgg fully. Our opgg platform does not respond to "do not track" signals sent by browsers.

Our Data Use and Protection Practices

How We Use Your Data

We at opgg use the information we collect for several purposes. First, we deliver the platform — we need your account data to process your login, maintain your balance, and settle your bets on football matches, live-dealer tables, slots, and esports markets. Second, we process payments — we share payment details with our processors to accept DANAe-walletand mobile banking deposits and local payment transfers. Third, we verify your identity to comply with local regulations in supported jurisdictions. Fourth, we use your data to prevent fraud, detect unauthorized access, and investigate disputes.

We also use technical data and usage patterns to improve opgg — for example, we analyze which games are popular, which payment methods users prefer, and where the platform experiences errors. We may send you service updates via email, but we do not use your data for marketing emails unless you explicitly opt in.

Data Sharing and Third Parties

We share your data with trusted partners who help us operate opgg. Our payment processors for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking / local payment / online payment / e-wallet transfers receive transaction details to process your deposits and withdrawals. Our identity verification provider receives your documents to confirm your identity. Our customer support team accesses your account data to assist with inquiries. Our hosting provider stores our databases on secure servers.

We do not sell your personal data to third parties. We may disclose your data if required by law, court order, or legitimate regulatory request in jurisdictions where we operate. Users across Jakarta, Surabaya, Bandung, and Medan should note that local regulators may request data about our users in those cities if we operate there.

Your Rights and Data Access

You have the right to access your personal data held by opgg at any time by logging into your account dashboard. You can view your account information, transaction history, and gaming activity. You also have the right to request correction of inaccurate data — for example, if your email address or contact information is wrong, contact our support team to update it.

You have the right to request deletion of your account and associated personal data, subject to our legal and regulatory obligations. We may retain certain data for compliance purposes (e.g., identity verification records, transaction history for financial audits) even after you request account closure. We will respond to data deletion requests within a reasonable timeframe and explain any data we must retain by law.

Data Security and Contact

We protect your data using industry-standard encryption, secure servers, and access controls. Your password is hashed and not stored in plain text. We restrict employee access to your personal data to those who need it to serve you. However, no security system is impervious; we cannot guarantee absolute protection against determined attackers.

If you have questions about your data, how we use it, or your privacy rights, contact our support team via live chat or email during operating hours. If you believe we have mishandled your data or violated this privacy policy, you may also file a complaint with the data protection authority in your jurisdiction where applicable. We undertake to respond to all privacy inquiries and complaints in a timely manner.